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Avoiding the pitfalls of outsourcing IT
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14/11/2006
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As a means of saving money and improving service, outsourcing IT has not got the best of track records. Earlier this year, for example, in what seems to be an annual pronouncement, analyst Gartner published research saying that 50% of all outsourcing contracts signed in the previous three years had failed to meet expectations. There is a clear disparity between expectation and outcome on many outsourcing projects. So, what are the latest trends and how can you ensure your project is not one of the staggering 50% that fail?
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Author
Antony Adshead
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