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Working capital significantly improved, business processes and information flows streamlined and a firm footing for growth: these are key benefits achieved at £37m injection moulded parts supplier Birkby’s Plastics in Liversedge, as a result of its QAD ERP system upgrade. That’s all good, and there’s more. However, one of the most important lessons from this implementation is the importance of keeping on top of your upgrades, systems and infrastructure – and how easy it is to let business pressures push all that off the agenda, with potentially disastrous consequences
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