Consumer electronics and appliances giant LG Electronics reports successful consolidation of its supply chain operations, following implementation of GXS’ e-commerce suite.
The company is using GXS Trading Grid to centralise interactions with more than 200 global trading partners, and integrate its disparate ERP base throughout Europe, the US, South America and Asia-Pacific at its HQ in Seoul, South Korea.
SunYoung Oh, assistant manager of LG’s IS team, points out that the company depends on its ability to coordinate supply chain activities and share real-time information with a network of contract manufacturers, third party logistics providers and consumer electronics retailers around the world.
“As we’ve grown in the last 50 years, so has the complexity of our supply chain. Reducing that complexity was as important to our company as ensuring global integration capabilities and increasing real-time visibility into our trading partner network. GXS is the only B2B integration vendor we have found that can easily support all three of these initiatives.”
Prior to consolidating with GXS, LG used multiple B2B e-commerce providers managed independently by centres around the world – resulting, she says, in. duplicate processes and inconsistent capabilities and complicating LG’s efforts to manage its trading partner network.
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